Management skills are critical for all organisations.  But how do you develop them?  This post describes my experience of developing management skills for a technology start up. Avanade was a global start-up formed as a joint venture between Accenture and Microsoft. The core purpose of the company was to provide business technology solutions and managed
A coaching culture at work develops leaders and managers at all levels of the organisation.  And that was the important thing for the organisation I am going to talk about in this post. In 2008, Mark McKergow, the Director of sfwork – The Centre for Solutions Focus at Work, invited me to be the Programme
Are you interested in developing future leaders. in your organisation? Â Then maybe you’ll be interested in my experience of developing future leaders for the Business Process Management (BPM) division of Accenture UK The BPM division was responsible for providing outsourced IT services to a wide range of clients from BP in Aberdeen to the Stock
Performance feedback.  Performance appraisal.  Performance review.  No matter what you call it, managing performance is key to being successful as an organisation.  That’s why one organisation asked for our help. In 2008, a Health Care organisation was striving to develop an internal performance culture.  The organisation had designed a new Performance and Development Review (PDR) process
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