Performance management is sometimes seen as a pejorative term.  But it shouldn’t be.  Performance management is the responsibility of every individual in an organisation.  You want everyone to be delivering the results needed for the organisation to achieve its vision.  You want a performance culture that will support that. That was certainly the desire of

Management skills are critical for all organisations.  But how do you develop them?  This post describes my experience of developing management skills for a technology start up. Avanade was a global start-up formed as a joint venture between Accenture and Microsoft.  The core purpose of the company was to provide business technology solutions and managed

Are you interested in developing future leaders. in your organisation?  Then maybe you’ll be interested in my experience of developing future leaders for the Business Process Management (BPM) division of Accenture UK The BPM division was responsible for providing outsourced IT services to a wide range of clients from BP in Aberdeen to the Stock

Performance feedback.  Performance appraisal.  Performance review.  No matter what you call it, managing performance is key to being successful as an organisation.  That’s why one organisation asked for our help. In 2008, a Health Care organisation was striving to develop an internal performance culture.  The organisation had designed a new Performance and Development Review (PDR) process