This post was originally published in the Newsletter for CIPD Management Toolclicks. You can read the original article here. Conflict in the workplace is a management issue and every manager need to be able to resolve conflict in a healthy, productive fashion. Workplaces employ people and, as soon as you have people working together, you have
A good way for managers to develop performance is to conduct a regular one on one with employees to review progress against their performance objectives and development plan. Such sessions can encourage employees to communicate openly in private and be more active in team meetings and brainstorming sessions. Research shows that regular reviews, ongoing feedback
This post is extracted from an article I wrote for the CIPD Management Toolclicks Newsletter in February. You can read the original article here. In George Osborne’s Autumn Statement, he shared the news that he has extended his austerity programme until 2018. This is disheartening news for organisations and managers who are already struggling to
Have you just spent the last two weeks working through your goal-setting for 2013? If you’re like most of us, January is a time when you think about what you want to achieve during the year. And in our professional lives we’re knee-deep in business plans, budgets and annual goal-setting. Few management tasks consume more
Earlier this year, Coaching at Work Magazine featured a programme I am working on as a case study in an article they called “The Ripple Effect”. If you are a subscriber, you can read the full article here. Or read on to learn more. In 2008, Mark McKergow, the Director of sfwork, invited me to
Effective leaders and managers need to have enthusiastic followers. Since people are your key source of competitive advantage, you need every single employee to be fully committed to taking the company forward and doing everything they can to make it a success in the future. Unfortunately, the recession forced many companies to alter their course.
Most leaders recognise that people are the key to business success. In fact, research by the Hay Group has shown that engaging and enabling employees boosts performance by 15-30%. So that makes leaders even more concerned about how they retain their most talented employees now that there is hope that the economy is recovering. A
Are you being asked to achieve more and more with less and less? Are you under pressure to meet hard to achieve goals and targets? Do you have a queue of employees at your office door wanting you to solve their problems for them and adding to your ever-increasing to-do list? In today’s business environment,
Leadership is key when it comes to a business surviving the tougher periods of economic fluctuations. Having grappled with the recession for this long, senior managers and leaders have focussed on staying afloat, cutting costs and delivering as well as possible under challenging circumstances. In short: surviving. Now there are some early signs of recovery,
What is the PARTNER Model? PARTNER is an acronym for: Platform Definition Approach Other Party Rules of Communication Their Story-Your Story Notice Past Success Express Appreciation Reach Agreement Conflict in the workplace can take a number of different forms and degrees. From muted disagreement through to raised voices, sometimes even violence. It can occur between
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