In today’s tough economic circumstances, business leaders are seeking competitive advantage through the best use of their people more than ever before. In a time when the job market is uncertain many leaders may feel that supporting the career management of their staff is not a priority, seeing it as something that is personal to
Last week I wrote about the leadership lessons we can learn from the Great North Run. I haven’t been running much this week but I have been enjoying the post-race footage in the papers, on the TV and on running websites and Facebook. One of the things that has struck me is that it’s not
Yesterday I ran the Great North Run for the tenth time. I don’t say that to boast – although I am quite proud. Every single run was hard. I’m not a natural athlete. If I’m a natural anything its a natural party girl who loves to eat good food and drink great wine. I didn’t
Effective leaders and managers need to have enthusiastic followers. Since people are your key source of competitive advantage, you need every single employee to be fully committed to taking the company forward and doing everything they can to make it a success in the future. Unfortunately, the recession forced many companies to alter their course.Â
Most leaders recognise that people are the key to business success. In fact, research by the Hay Group has shown that engaging and enabling employees boosts performance by 15-30%. So that makes leaders even more concerned about how they retain their most talented employees now that there is hope that the economy is recovering. A
Are you being asked to achieve more and more with less and less? Are you under pressure to meet hard to achieve goals and targets? Do you have a queue of employees at your office door wanting you to solve their problems for them and adding to your ever-increasing to-do list? In today’s business environment,
Leadership is key when it comes to a business surviving the tougher periods of economic fluctuations. Having grappled with the recession for this long, senior managers and leaders have focussed on staying afloat, cutting costs and delivering as well as possible under challenging circumstances. In short: surviving. Now there are some early signs of recovery,
Performance feedback.  Performance appraisal.  Performance review.  No matter what you call it, managing performance is key to being successful as an organisation.  That’s why one organisation asked for our help. In 2008, a Health Care organisation was striving to develop an internal performance culture.  The organisation had designed a new Performance and Development Review (PDR) process
What is the PARTNER Model? PARTNER is an acronym for: Platform Definition Approach Other Party Rules of Communication Their Story-Your Story Notice Past Success Express Appreciation Reach Agreement Conflict in the workplace can take a number of different forms and degrees. From muted disagreement through to raised voices, sometimes even violence. It can occur between
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