Author: Antoinette

Dice with letters spelling the word WHO

How to Find a Mentor

In my blog post “Top Ten Tips for Taking Control of Your Career”, I recommend that you “Find mentor(s) and sponsor(s) to support you.  To make progress in your career you will need the help, support and encouragement of others.  Take some time to identify those individuals who could assist you in some way.  Find

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coaching culture at work

How to Create a Coaching Culture at Work [Success Story]

A coaching culture at work develops leaders and managers at all levels of the organisation.  And that was the important thing for the organisation I am going to talk about in this post. In 2008, Mark McKergow, the Director of sfwork – The Centre for Solutions Focus at Work, invited me to be the Programme

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future leaders

Future Leaders: Developing Graduates into Managers

Are you interested in developing future leaders. in your organisation?  Then maybe you’ll be interested in my experience of developing future leaders for the Business Process Management (BPM) division of Accenture UK The BPM division was responsible for providing outsourced IT services to a wide range of clients from BP in Aberdeen to the Stock

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helping employees cope with change

5 Techniques for Helping Employees Cope With Change and Uncertainty

Change is hard!  We know from neuroscience that people like certainty so change is unsettling.  One of the roles of any leader is to help their employees cope with change. Over the last few years, I have been running a “Solutions Focus Coaching for Leaders” programme with an NHS Trust. Like most organisations, the Trust

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4 bosses overcome resistance to change with a game of tug of war

3 Ways to Overcome Resistance to Change by Employees

Resistance to change is a natural phenomenon.  At an individual level, change can create a mixed range of emotional response. A Global Survey by McKinsey in 2006 (Organising for Successful Change Management), shows that where change had not been successful, the dominant emotions were anxiety, frustration and confusion. While those emotions were not necessarily absent

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The Number One Way to Help Employees Find Their Own Solutions

In my experience, one of the most common reasons managers want to adopt a coaching style of leadership is because they want to help employees find their own solutions rather than tell them what to do. Usually, they know they have a skilled team of professionals and they want to build their confidence in solving

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Stop Selling and Start Helping

As a profession, HR spends a fair time agonising over how to raise our profile as a strategic partner and add value to the business. The accepted wisdom is that we need to “sell the benefit” of HR and the initiatives designed to get the best out of people.  But I am inclined to disagree. 

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how to view conflict

How to View Conflict Positively

This post was originally published in the Newsletter for CIPD Management Toolclicks.  You can read the original article here. How you as a manager view conflict will largely control your attitude and approach to dealing with it. Most people don’t like conflict.  Maybe that’s because our physiology makes us ill-prepared for them.  The body’s response to

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How do you change an organisation?

As HR professionals and senior leaders, we often think on a macro scale when pondering the question “how do you change an organisation?”  We’re often trying to change or implement things at an organisation level, or we’re helping managers create change at a department level or business sector level.  And we’re often trying to do

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confident career conversations book Cover by Author Antoinette Oglethorpe